McDonald's, McDonaldland, and McDonaldization
The following images accompany the 2008 Book, Storytelling Organizations (Sage). See Chapter on Stylistic Images
NEW Refereed Journal Publications from the McDonald's Projects by Boje & Colleagues:
Fig 1a - This is a new look at Ronald and McDonald's. After doing antenarrative studies on the Office Supply Company, Disney, Nike, and Enron, I decided to put a new face on McDonald's, McDonaldland, and McDonaldization. Fig 1 shows some of the restylizations of the clown prince of McD's. Speedee was sketched by Richard McDonald and put atop the Golden Arches. Bozo and 1st Ronald were played by Willard Scott in D.C. franchises & local TV spots. In 1966 Scott was too fat (he says) when Poco the clown restylized 2nd Ronald.3rd Ronald looses the Disco look of the 1970s. 4th Ronald regresses in age to be European version (not seen in US). Then in 1999-2002 Klaspy-Csupo (producers of The Simpsons, Rugrants & Wild Thornbirds) give Ronald his 5th make-over (see Table 2 - plots). in 1999 there was a Camp Ronald strategy retreat, and it was decided to replace the Ronald in the 1st 3 films with a much thinner model in the last 3 films. The old Ronald is plumper, more lethargic, and more easy-going, like a Mr. Rogers. The new Ronald is thinner, and more hyper, like a Jim Carey. The two clowns do their live acts at the beginning and the ending segment, sandwiching the animated portion of each film Ronald is not popular in every country. His statues have mostly been removed in UK; Ronald has been restylized, and his gender changed in Japan; Ronald is wearing a bikini and high heels in the Japanese reincarnation.
Figure 1b: Ronald's Sex Change in JapanSources: http://worldnetdaily.com/news/article.asp?ARTICLE_ID=46494http://media.guardian.co.uk/site/story/0,14173,1576805,00.html and http://www.pressetext.at/pte.mc?pte=050923024http://www.lowculture.com/archives/shallow/Ronald McDonald as you've never seen her before. In the Japanese gender-changed Ronald,(or do we call her 'Ronnie') sports red spiked heels, has new hair color: shoulder-length straight auburn; she wears a flowing yellow dress or a red and white striped bikini, and thigh-length leggings.Ronnie looks like Milla Jovovich (a Ronald McDonald-haired outer-space goddess in movie, The Fifth Element). What does it mean? Ronald (Ronnie) localizes to fit the contemporary consumer tastes of each nation: Japan consumers prefer Ronald in a bikini and heels. Its another example of clown-contemporalization and metamorphosis. Did you know that Speedee, the clown that Ray Kroc took off the arches after he bought out the McDoanld brothers, has been returned to adorn the Super Wal-Mart McD's (not all of theme, but many). See A Brief History of Ronald and his Battle with Speedee the Clown by David Boje 2004.. April 19th Jim Cantalupo died, and Ronald becomes restylized in the famous 6th Ronald (the tear-eye ad ran Apr 21st in ads in major dailies). When CEO Jim Cantalupo died (April 19 2004), it was Ronald who gave emotional expression to the corporate grief, in full page ads appearing in major dailies around the world. [i] My colleagues and I have begun our own Bakhtin Circle:(1) we think that Bakhtin's theories of restylization, carnival, chronotope, and most of all, the metamorphoric cycle of transformation and renewal through the use of a quite Grotesque Humor has been appropriated by the McDonald's corporation; (2) we think that as Ronald *and all the other characters of McDoanldland) get restylized, then so does the corporation --> renew iitself for each new generation of consumers (as in Fig. 1 or the 6 main restylizations of Ronald! For more, see Table 1: Where did Ronald, Grimace, Hamburglar, etc. come from?
Figure 1c: Left is Ronald (p. 27) 2004 Report; right is Ronald on cover of 2001 Report Source: Left is 2004 McDonald's Annual Report (page 27); Right is 2001 McDonald's Annual Report (cover)
Figure 1d: A Happy Young Couple in the 2004 McDonald's Annual Report (p. 3) Source: 2004 McDonald's Annual Report (p. 3) online
Figure 1e: Stylistic Image of Healthy People in 2007 McDonald's Annual Report Source: 2007 McDonald's Annual Report See p. 67
Figure 1f: Stylistic Image - Ronald Hails Parents (photo by D. Boje). In one particular McDonald's flyer, parents are being hailed, recruited to play a dramaturgical role. Ronald McDonald uses everyday speech gChoice and change your kids will loveh and the image of Ronald is stylized as a visual hail, the text reading: "This leaflet tells you about the nutritional content of the McDonald's Happy Meal, which gives your kids a choice of fun and tasty food and drinks. It also provides you with some useful information about your kids' diets." The rest of the text invites parents to study nutritional information useful for their kidsf diets. More scientific styled speech, such as lists of cholesterol, allergy information, etc. ascribed to institutional authorities is contained in the brochure.
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Figure 2 Grimace Four Restylizations
Fig 2 - shows the four restylizations of Grimace. Grimace is the Fool (part of the Bakhtin Rogue-Clown-Fool chronotope. A chronotope is deined by Bakhtin (1971 Dialogic Imagination) as the relativity of time-space; in practical terms Grimace is relatively restylized over his history, and in different places.
My thesis is that the transformation of McDonald’s is linked to the three masks that are appropriated by McDonald’s from the “deep recesses [of] pre-class folklore” (Bakhtin, 1981: 165). The rogue’s satiric destruction, fool’s premodern collective sensibility, and the clown’s merry deception are a powerful combination, which sometimes escapes corporate (double-narration) control. There are nine chronotopes, and Ronald works them all, but is most rooted in the (# 6) three masks of rogue, clown, and fool. Table 3 gives definitions and examples of the nine chronotopes from the seven animated films starring Ronald (films reviewed in last section). Read more on 9 chronotopes of McDonaldland...
Figure 3 - Comparison of Seymore and 1st Grimace ("Evil Grimace") 1st Grimace was the plagarism of the Puf n' Stuf character (produced by H.R. Krofft): The 1971 depiction of “Evil Grimace” with six arms and a furry purple body resembles the Puf n’ Stuf character Seymore the spider (who has orange fur). Puf n' Stuf was the most popular Saturday Morning cartoon series of its day (it aired 6 September 1969 - 4 September 1971). An ad agency (Needham Harper & Steers) hired former H.R. Krofft animators to create characters and theme for a ‘McDonaldland’ series. Sid and Marty Krofft, the series producers, sued McDonald’s (charging that the company and its advertising agency. 1st Grimace (i.e. Evil Grimace) was a milkshake theif, more the Rogue part of his chronotope than the Fool. See comparison of Puf N Stuf with Mayor McCheese; parody or plagarism? You Decide. See More See Table 1 - full comparison of all characters. 2nd, "Evil Grimace" morphed into just "Grimace" and has two arms and no longer does the kind of Rogue-style that he once had. You can click here to see a 1974 commercial with 2-armed Grimace that still possesses more of the Rogue than Fool chronotope (note: a very young Jodie Foster appears) [for DLS and other video formats click here). By the 1980s Grimace is a purple flurry fluttter of cosmic fear who says "D'Ah" and is now the Fool part of Bakhtin's chronotope (see parody of Evil Grimace's loss or arms; source). 3rd Grimace - Grimace is recrafted by the Klasky-Csupo studio animators to be less furry, and lots more interesting as a character. In "Legend of Grimace Island" film, Grimace finds courage and heads to Grimace Island (Table 2 - plots). Grimace now has the ability to do miracles; in each of the six films Grimace performs at least one chaos-creating evnet, that enacts his god-like power to control chaos and save the gang from their peril. 4th Grimace - Grimace appears in a 2002 commercial with Donald Trump. In Fig 2 Donald hugs the Grimace (for more on the commercial see Walker, 2002). 5th Grimace ?? - The big question is with McD's ditching the Supersize options and even slimming down the Ronald in 1999, and making him a fitness coach in the new "Get Moving With roanld" live shows, will the Grimace be put on a no-carb, no-milkshake diet? Left is French Ronald Shoes |
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Figure 4: The Restylizations of Hamburglar 1st Hamburglar - looks a little too much like the garish Witcheepoo of Puf n’ Stuf (both have witch faces, and wear witch’s cap and cape). Click here for comparison; you decide? After the lawsuit was settled, and McD's obtained the rights, toys were sold like 1st Hamburglar. This is the Rogue part of Bakhtin's chronotope (he fibs and steals hamburgers). Note that 1st Hamburglar is about 70 years old, See Table 1) 2nd Hamburglar - was restylized from 70 year old man with grey hair to a 8 year old (there abouts) who in the 1989 Borough's film, "McTreasure Island"(released 1990) did not have the gift of speech; he could only grunt and point. 3rd Hamburglar - 1999-2002 we see Hamburglar as we have never seen him before; he is restylized by Klasky-Csupo animators (see Table 2 films) to be about 14 years old, has cool cun glasses instead of a mask, jean jacket with emblazoned "M" instead of a cape. Most important, he has the gift of speech and wise cracks Ronald in all six films. Here Hamburglar is revitalized as more of the Rogue part of the chronotope |
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Figure 5 - Restylizations of Birdie 1980-2002 What about Birdie? Fig 5 shows the transformation of Birdie. From 1971 to 1980 there was no female in McDonaldland. In 1980, Birdie, became a heroine. She is the most intelligent of all the haracters; reads books, flies planes, and knows lots of science. In the 1908 version, Birdie is a grotesque bird/human character who flies and sings. Byt the time Klasky-Csupo restylize her (see Table 2), Birdie's beak is tweaked, she gets a girl's legs and neck, plus all those Barbie-doll-type accessories. |
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Figure 6- Recent Ronalds are more Spiritual and Charistmatic Leaders Fig 6 has four panels (A thru D). Panel A - Klasky-Cuspo 1999-2002 restylization of Ronald into not jsut a leader, but a charismatic leader, who performs two or three transmutation miracles in each of the six films. In Panel A, ronald has turned a siny ship in a bottle into the McYacht. (Table 2 - plots). Paenel B - Fast forward to 2004 and you see photos all over the web of Ronald on tour with Bab Greene (Opraph's fitness trainer) and other coaches, such as to Ronald's right, TV fitness expert Donna Richardson, and former Miss Universe, Alicia Machado. (McD's Press Release 05/06/2004). It is all part of McDonald's 2004 Balanced Lifestyles Global Strategy (Kapica, 2004). Note: this is a much thinner Ronald than the one who appeared in the 1st 3 of the 6 Klasky-Cuspo films. Panel C - one of the McDonaldland Games images that show Ronald floating above McD's on a cloud. To me, the image is a corporate attempt to give Ronald a more charismatic and spiritual image. Ronald sits god-like on a cloud above the McDonaldland netherworld and a McDonald's outlet. I contend that McD's cultivates an image of Golden Arches as church0like and Ronald as just like you know who. In this next imageone of my students took a photo of a Ronald statue in a McDoanld's in Thailland (Feb, 2005); Ronald has a very spiritual look.
As a backlash to McDonald's corporations, increasing portrayl of Roanld as a Christ-like figure in statutes, and ads (e.g. 1999 Spain Christmas ad with Hambburglar in Manger, the transmutation miracles performed in all six of the Klasky-Csupo McDoandlland films between 1998 & 2002) -- it is little wonder that there is artistic work critical of the corporate spirituality advertising campaigns (following is what has been on WWW last few years): McSupper; toon McSupper; UnHoly McTrinity (Jake and Dinos Chapman’s Unholy McTrinity Sheriff Big Mac – Ronald – Hamburglar UK art exhibit); Toon McCrucifiction; Krishna sacrifices Ronald. Merely showing these images at a intnational business conference, led to a petition by evangleical academics for my dismissal as conference president (PRESS RELEASE). Panel D - this is Ronald's 2004 new show: "Get Moving with Ronald." McD’s is bringing together Ronald, the second most recognizable character in the world (after Jesus Christ), and local Olympic athletes to help children adopt good physically active fitness and fast food habits early in their lives. With obesity reaching epidemic status in the U.S. (& other McD's nations) Ronald is a brand new kind of leader, a leader of corporate transformation: McD's is becoming a place to find salads (everywhere in the world), McVeggie burgers (only in Us, NY, Canada, UK, Netherlands, & India). . Ronald has become not only a charismatic and fitness leader; He is more than figurehead for Ronald McDonald House (& “Ambassador to Children” everywhere); Ronald was made the “Chief Happiness Officer,” and in 2004 the“Ambassador for an Active Lifestyle.” Ronald supplants “real” flesh and blood leaders by becoming a virtual leader. Ronald in real life who is invincible (cloned into 250 Ronalds who do live shows & are trained at a clown college), and also omnipresent and invincible in his Klasky-Csupo films, with charismatic netherworld powers. Ronald also speaks back to power, and narrates a rebel voice, one that I see as linked to what Bakhtin (1940/1968) studied in his dissertation on François Rabelais’s (1532) novels. Ronald the Rebel Voiced Leader - In the 3rd film (see Table 2 listing), “Visitors from Outer Space” Hamburglar’s call to adventure is received on Ronald’s wrist-phone (done with a parody of 1950s Dick Tracy, now on the arm of the 21st century clown prince); in this scene Ronald also pokes fun at the corporation’s dated management style. In my view, this is an example of corporate-uncrowning. The scene is irreverent to McDonald’s Corporation. For example, in the human clown (part I) act of Visitors from Outer Space, Ronald does a parody of how McDonald’s has an operation action plan for every conceivable contingency, even ET encounters. Ronald says, “Well of course I believe in aliens; that’s why I have the MAAP, the McDonaldland Alien Action Plan; M – A – A – P” (he is holding a small red book, with a large “M” emblazoned on it; just as a magic screen descends from above). On the projector screen are flashing images of 1950s Sci Fi flicks; and in the background, Ronald’s shadow, his new image over it falls over the older images, indicating his double-body (out with the old, in with the new Ronald). The visual images reinforce the spoken parody; that in debasing the McDonald’s corporate action plans, and in the visual oldness, juxtaposed with the new Ronald-image, there is corporate renewal as well as clown contemporaneity going on here. See excerpt form Transcript (contact me to get entire transcripts of all six films). In short Ronald is a spiritual, charismatic, and transformationa lleaderwith two didactic-moral stylizations: (1) as spiritual leader and miracle-worker in the Klasky-Csupo film series and (2) in his newest show, leader in the nation’s latest war, on obesity. More on thesis that Ronald is "virtual" leader... |
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Figure 8- Colonel Sanders becomes Virtual Leader Construct Boje (2004e, f) defines something call the Virtual Leader Construct (VLC), which is prevalent in Fast Food and other industry. For example, in Fig 8, there are three VLCs for Colonel Sanders. At left (fig 8) the "real" Colonel after selling out his KFC chain to investors is hired back to play himself; he logs 250,000 miles a year and makes hundreds of TV appearances. I do not think it is unusal for a retired leader to continue to antenarrate themselves after retirement (for advanced level Double Helix Antenarrative Theory, go here). Center (Fig 8) is an image of look-alike Colonel's hired to be the "virtual" Colonel after his death. It was not a very popular means of conveying the VLC of the Colonel to consumers or employees. Most if not all of the Colonel's leaderly virtues (his obsession about cleanliness and his recipes) were no longer represented.Imitating the Colonel is still popular as an event at state fairs, but it is no longer a VLC. Right (Fig 8), the Colonel becomes a virtualized animated character. This is more contemporary, and appeals to consumers. However, all the leaderly virtues are lost on younger audiences who do not remember the "real" Colonel Sanders. VLC extends Bakhtin’s theories of ‘double narration,’ and‘carnivalesque clown.’ Besides the Colonel and Ronald, Dave Thomas of Wendy's is a good example of a VLC. Dave Thomas, after selling his chain, was hired back to play himself as a leader, even though he was no longer still doing day-to-day, hands on leadership of Wendy's. Unlike KFC or McD's, Dave Thomas did not morph into an animatid VLC after he died (but who knows this could still happen; give it some time). |
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Figure 9: The VLCs that failed at Burger King At left is a photo of co-founding CEO, James W. McLamore; Next is photo of a Burger King (live) clown looking a lot like King Arthur. In 1979 Burger King (BK) tried to imitate McDonaldland characters. And to the right is some of the attemts at a more virtual VLC (an animation & a doll). BK abandoned its attmept to become a McDonaldland; perhaps they need to try again. Compare the BK's Burger King Kingdom images to those in figures 2 and 4 and see if you can sort out the imitation of McD's McDonaldlandI. Yet, not every VLC is a success. For example, BK was co-founded by James W. McLamore. But if you look through the BK web site, you could hardly figure out his founding story. The main, official BK history page, just says:
Being thorough, you will find a second history page, buried under the corporate web site page that says only:
If you read his autobiography (McLamore, 1998) you know that, he too stayed on after selling the company, but the new owners, Pillsbury (in 1967) did not build his legacy as a virtual leader, in the way that Wendy's, McD's, and KFC have done. McLamore tells a rags-to-$9-billion tale (Horatio Alger heroic narrative), but unlike Ray Kroc, Dave Thomas, and Colonel Sanders, the VLC does not become immortalized by the corporate machine he co-founded. Thomas died in 1996 at age 70. What with all the turn over of CEOs at BK, maybe a VLC is sorely needed. Daniel Gross (MSN, 2004) gives a good run down of what's lacking in BK leadership. Brad Blum will be 9th Bk CEO in 15 years (none lasted more than 4 yrs, except for McLamore). |
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o 1st PLAY Click Here PRESS RELEASE - McD's goes to Baghdad Play IABD April 2004 2nd PLAY - Regenerating McDonaldland (much milder play) o Click here for Pictures from the June 2004 OBTC play |
Here are journal articles, proceedings and book chapters, two plays, and quite a few conference presentations.. Some have links to PDF files stored on the web
For more references and books see What is Antenarrative? [i] The ad was created by Publicis Groupe's Leo Burnett Worldwide, Chicago (McDonald’s chief publicist). On April 21st eight major US news outlets, including the Wall Street Journal, the New York Times and USA Today carried the ad. See photo from Apr 21 2004 Ad Age On Line - http://www.adage.com/news.cms?newsId=40325
Figure 11 - The Main Characters
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| Enron, Nike, Disney articles on line at http://cbae.nmsu.edu/~dboje |
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| Submit Antenarrative and Theatric pieces to http://TamaraJournal.com | |
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“Antenarrative” is defined as “the fragmented, non-linear, incoherent, collective, unplotted and pre-narrative speculation, a bet” –Boje (2001: 1) What is criitcal postmodern and the Antenarrative? see
map of the fields of postmodernisms and antenarrative |
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What is narrative? o Narrative > Story - “For them to become a narrative, they
require a plot, that is, some way to bring them into a meaningful whole”
Czarniawska (1999: 2) |
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What is history of McDonaldland? o 1971 McDonald’s Corporation commissions a Netherworld; it is
parody of Puf n' Stuf, and mimetic of Disneyland |
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Why are Hamburglar, Ronald, & Grimace grotesque? They constitue what Bkahtin (1968) calls their own chronotope (relativity of time- space in the novel). This chronotope is the called Rogue-Clown-Fool. Hamburglar = Rogue; Ronald = Clown Grimace = Fool Grotesque characters exaggerate the body. Ronald has giant feet and the Whiteface of death; Hambuglar is part bun-head and part boy. Grimace is part milkshake and human. |
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What is Culutre Jamming? Aware of the corporate antenarrative to make Ronald & Golden Arches represent the netherworld, A series of parodies of them appear McSupper; toon McSupper; UnHoly McTrinity art exhibit; |
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What is McDonald's strategy? After the Supersize Me Movie & the trendy no-carb diets, McDonald's dropped SuperSizes, gave away those step-O-Meters you saw in the film with Go Active Happy Meals, put, Nutrition info on its traylines, and lots more salads. |
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Storytelling Survival Manual (Boje, 2005 book excerpts) Other itesm |
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